A suite of production-grade tools built for retail businesses, transitioning them from pen-and-paper to digital workflows.
The Problem
Small retail businesses often operate on fragile manual processes—handwritten receipts, mental inventory tracking, and unorganized customer logs. This friction leads to billing errors, lost revenue, and significant time wasted on administration rather than sales.
User Experience Design
The target users were non-technical staff who needed “set-and-forget” reliability.
- Zero-Friction Printing: Integrated SumatraPDF to bypass system print dialogs, enabling “one-click” receipt printing.
- Hardware-Key Security: Implemented a physical security check (USB serial validation) to prevent unauthorized access to financial data.
- Resilient Data: Designed a triple-redundancy save system (Local + Network + Archive) to ensure zero data loss during power outages.
Business Impact
Deploying these custom solutions transformed daily operations:
- Efficiency: Reduced end-of-day accounting time by automating invoice generation.
- Accuracy: Eliminated pricing errors common with manual lookup.
- Professionalism: Replaced handwritten notes with branded, digital documentation, improving customer trust.